clements worldwide complaints

. Do you agree with Clements Worldwide's TrustScore? Sales Based on 15 salaries Account Executive 4 salaries Account Manager 4 salaries View More Human Resources Based on 11 salaries Human Resources Associate 3 salaries Were glad that your experience with Rhys was easy and helpful. As the leadership get increasingly pressured by the absent owner to turn things around they lean more heavily on those below them but don't bring much in the way of ideas or solutions. But if am paying yearly there is no fear of payment due. Cutting salaries and overloading employees may salvage poor results, but it is not the way to build a loyal workforce. Salaries . Thanks so much for this terrific review. If you need anything else, please feel free to reach out! Other insurance it offers includes kidnap and ransom cover and political risk,. You can reach us at europe@clements.com, or +44 (0) 33 0099 0104. Thanks so much for posting this excellent review. Verify your email to use filters. Providing you with the best customer service is our top priority. We are sorry to hear that you feel this way about your time at Clements. Thanks for this review. Rhys was very kind to renew my insurance policy and answered all the queries and questions I had perfectly and clearly, Hi there! AG Tower Plot No: JLT-PH1-I1A We strive for excellent service,andwere gladto have delivered that to you. - Clements Worldwide. 1301 K St NW, Suite 1200 West Please take care - Clements Worldwide. Were here if you need us for anything else. Thanks for this review. Hello there! A proactive approach from account exec. Hello! We strive to provide excellent service and were happy to hear that weve accomplished that. Excellent quick communication. Fast paced and exciting place to work. Please reach out if we can further assist you! Glassdoor has 44 Clements Worldwide reviews submitted anonymously by Clements Worldwide employees. Clements offers expansive coverage for all facets of life abroad, including: Our team will find a customized and affordable plan that can meet you and your loved ones needs, no matter your situation. They advertise a 7.5 hour workday, but realistically it takes you 14 hours with the workload you are assigned. My experience with clements has been exceptional a result of the temperament, timeliness, knowledge, and clear communication skills of Clements associate, Ayesha. Clements Worldwide Engaged Employer Overview 43 Reviews 16 Jobs 51 Salaries 6 Interviews 33 Benefits 35 Photos + Add a Review Clements Worldwide Reviews Updated Nov 8, 2022 Find Reviews Clear All Full-time, Part-time English Filter Found 43 of over 43 reviews Sort Popular Popular COVID-19 Related Highest Rating Lowest Rating Most Recent We realize what we do might not fit everyone, but we are always looking to improve and help make an employees time with Clements the best possible. Insurance View Nearby Homes Address 1301 K ST NW #1200 WASHINGTON, DC 20005 Website clements.com Washington, D.C. Review your company About the Area Downtown A+ Overall Niche Grade Crime & Safety C Walkability A+ Diversity B+ Nightlife A+ Area Feel Dense Urban Median Household Income $142,085 $64,994 Median Rent $2,389 They are not authored by Glassdoor. Dated business plan, poor leadership, too much power held by one producer/underwriter, absent ownership, terrible morale, and unfair assumption that employees are generally lazy. Reviews; 70. There was never a delay when I needed some information whether by phone or email. He said least 6 month employment letter required. Sales based companies always have a revolving door, but we are proud to say our door is not letting out as many people as it is bringing in now. Thanks for the great review. B-1060 Saint-Giles Posted 11 months ago. Hi there! We appreciate your time and the effort it takes to leave a review. Please take care! We are truly sorry that you feel so unhappy about your time at Clements. Would highly recommend. In addition, it is not the financial institutions responsibility to ensure all posts and questions are answered. You will be contacted by email to verify your review. Were glad that we were able to provide you with the service you deserve. Those who are here today are excited about the changes being implemented in 2022 and we look forward to building a company where people continue to enjoy collaborating in team work, and having new career paths. Editorial and user-generated content on this page is not reviewed or otherwise endorsed by any financial institution. And were glad that Rhys was such a great help to you. She has made bearable otherwise anxious moments. Everyone I have had the pleasure of talking to has welcomed me with open arms and have gone out of their way to help me when I struggled or just didn't understand something. Imagine a company where the worst, most short-sighted decision-making is praised, ideas and processes that have worked for several decades are scrapped and worthless initiatives are heavily invested in. Jumeirah Lakes Towers Clements Worldwide employees are most likely to be members of the republican party. - Clements Worldwide. We appreciate your time and the effort it takes to leave a review. Whether youre an expat, government employee, contractor, military service member, educator, or an international school or organization, our customer-first approach can bring you peace of mind as you live and work overseas. - Clements Worldwide. There appears to be a culture of the "good old boys" club as there is no diversity or opportunity for it at the top, unless you are friends with those already there. We are hiring a multitude of employees weekly to build out teams and help expand the support system. Verification can help ensure real people write reviews about real companies. Never had an issue. The person I spoke to (Aurora Bologna) was polite and knowledgeable about insurance abroad, including how to apply a NCD in Italy. We'd like to learn more about your experience and would greatly appreciate if you'd connect with us via europe@clements.com so we can look into the details with you and correct any issues. They have no respect how to talk to a new customer as I get a quotation from them and when I call them they answered after 45 mins and the person that answered my call was so arrogant as he didnt even care what Im asking and simply shut the call by saying to send me your job contract. I am sorry that your experience with Clements was such a bad one. - Clements Worldwide. Leave this blank if you'd like to publish your review anonymously. - Clements Worldwide. Date of experience: 15 December 2022 Useful Share Reply from Clements Worldwide 6 days ago Hello! At Clements Worldwide, we enable people and organizations to have the freedom to live and operate anywhere in the world by providing them with a broad array of specialized international insurance solutions. I'm grateful for having worked with her. I had to call many times. Please feel free to reach out if you require anything else. Check out our website to learn more andget a quote today. Sign in. Strengthen your review by uploading photos & videos. Priorities change rapidly, and the short term fix is favored over the long term solution. However, we do need to keep moving forward and growing. Help future customers by talking about customer service, price, delivery, returns & refunds. B-1060 Saint-Giles You have said that the company is scrapping ideas that have worked for decades and is heavily investing in new incentives that you feel are worthless. - Clements Worldwide, No apps or internet web service to place order. We are so happy to hear you are having a great experience so far. Were here tohelp. HR's door is always open should you need anything or if there is anything we should be doing, just let us know. Please take care! Were glad that your experience with Rhys was easy and helpful. Drive safely! (Car Insurance) - We appreciate the time that it takes to leave a reviewand were thankfulfor it. He has been fantastic and he got me couple of discounts on some procedures. I'm grateful for having worked with her. Hi Nils! Payments can be drafted automatically from a credit or debit card, or you can manage your payments through our payment portal. - Clements Worldwide. ManyofClementsagentsare expats themselves and understand thedistinctchallengesyou can endure as a foreignnational. She has made bearable otherwise anxious moments. You say we spend too much money on training and development, but that is important for the teams to grow. The personal lines side of the business has less regulations but Clements does not have the technology or markets to compete. Were glad that your experience with Aurora was helpful. Pros & Cons are excerpts from user reviews. We appreciate your time and the effort it takes to leave a review. According to anonymously submitted Glassdoor reviews, Clements Worldwide employees rate their compensation and benefits as 2.6 out of 5. Submit Cancel. Easy to renew my insurance, the call taker Rhys was very helpful and made all the steps very easy. Responses always within hours.Friendly and patient.The best prices I found by far. 3.5. The absent owner, Jon Clements, has delegated their company to individuals who do not have the required international sales or international insurance experience which explains the rapid decline of this once great company. Were glad that your experience with Aurora was helpful. Leave this blank if you'd like to publish your review anonymously. We are very sorry to hear that you have been here for so long and still are so unhappy. Gives you a different price from Gocompare. Additionally, in 1:1s with employees in Q4, 100% of the people who have engaged have stated that they are here to help with the Clements 2.0 because they love their teammates and appreciate the leaders. Hi James! We have been hiring at a consistent pace with many more positions opening weekly. Please take care! Clements Worldwide is a global insurance company that provides unique tailored insurance solutions for individuals and organizations abroad, including in high-risk areas. europe@clements.com, Unit No: AG-PF-353 Clements has been super easy to work with and provides coverage no matter where we are. They recently implemented a mandatory hybrid work schedule for local, veteran employees despite hiring inexperienced fully remote employees outside of the HQ location. Check out what 1,751 people have written so far, and share your own experience. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. I encourage you to reach out to HR and share your thoughts or concerns. Our collective backgroundsallowus tooffersolutionsinwaysother insurance agencies cant. Thanks for this review. Clements Worldwide locations What's being discussed at Clements Worldwide? I am not sure of your exact situation, but from what you said directly, you felt overwhelmed and unsure or even not given the right amount of time to understand your position. We strive for excellent service,andwere gladto have delivered that to you. I learned a lot of red flags for employers. Your browser does not support embedded videos. He said least 6 month employment letter required. We use dedicated people and clever technology to safeguard our platform. All they say is sorry at the end. Anyone can write a Trustpilot review. - Clements Worldwide. Fast paced and exciting place to work. Thank you!!! This will allow the managers to make sure you are given all the tools you need to succeed. Executive didn't give this option to get the policy. 3.5 out of 5 stars. and you get to work for a 75 year old startup. europe@clements.com, Unit No: AG-PF-353 - Clements Worldwide. The contact person was very responsive and willing to answer my questions. Regardless of advertiser status, none of the listings, reviews, or other information on Wallet Hub constitutes, in any way, a referral or endorsement by us of the respective financial company or professional, or vice versa. Nice offices, decent benefits, some good employees. Clements is a great company to work with on setting up coverage and filling a claim, no hassles and they take care of their customers. All rights reserved. The company's principal address is 449 Jefferson Ave, Ogden, UT 84404. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. 2023 Trustpilot A/S. I encourage you to always reach out to your HR representative in all your future endeavors, we can help if given a chance. And thanks very much for being a Clements customer! One of the biggest parts of these changes has been driven by employee needs and input. We appreciate your review. And also the phone/call quality is not good to hear everything. Are youliving or in the process of moving abroad? Please take care - Clements Worldwide. Clements hiring a multitude of employees weekly, to build out our teams and help expand the support system. Were glad that we were able to provide you with the service you deserve. The representative was able to answer all my questions and provide the details I need. Clements Worldwide Reviews 3.4 Rating 119 Reviews 62 % of reviewers recommend Clements Worldwide Company Reviews Questions Visit Website Tell us how Clements Worldwide made you happy Drag files here or browse (Supported files: jpg, png, mpeg, ogg, mp4 & webm) What's your name? We appreciate your review. ManyofClementsagentsare expats themselves and understand thedistinctchallengesyou can endure as a foreignnational. With agents serving around the globe, were just a phone call awaywhenyouneed assistance. Although we are making so many new changes and trying to create the best employee experience, we may not have met your needs. London, UK EC3M 7AW Our culturally diverse teamis equipped withinvaluableknowledge, expertiseand perspective. Date of experience: December 15, 2022 Useful Share Reply from Clements Worldwide 6 days ago Were glad to hear that youve received great service and that youarehappy with your experience. Clements Worldwide Salaries How much do Clements Worldwide employees make? Clements Worldwide currently operates in over 170 countries from its offices in Washington DC, London and Dubai. The company would rather spend exorbitant amounts of time, energy and money on "training" and "development" than address the revolving door of employees. We do not want anyone who is not happy to stay where they are not happy. We look forward to speaking with you - Clements Worldwide CU customer 1 review US 5 days ago Verified The policy was changed and I was never The policy was changed and I was never called or requested anything. It is also sad that your view of how Clements does business and your incorrect perception that there is an absentee owner have dominated this review. Thank you for your wonderful response! Worst Customer services. Were here tohelp. First time I called I stayed on hold for 1 hour, then I disconnected the call. Please feel free to reach out if you require anything else! Their story of providing international coverage to expats and global organizations began in 1947 with the creation of the first expatriate program exclusively for the U.S. Get unlimited free credit scores & reports. Instead, the money was used to pay off a line of credit and ensure a very small profit to "Stakeholders" who are merely interested in numbers on a spreadsheet without understanding the business or the existential crisis it's facing. It will be appreciated, If you people provided online payment option. We are so glad to hear that you are enjoying your time at Clements. Howdowe go the extra mile for you? We appreciate the time that it takes to leave a reviewand were thankfulfor it. - Clements Worldwide. Providing you with the best customer service is our top priority. We are currently growing our other departments at a higher rate than the sales teams. Director of Sales (Former Employee) - Washington, DC - April 23, 2020 One of the most dysfunctional organizations in the insurance industry. Clements Worldwide Reviews 1,751 . Hayden Clements Racing is an Utah Dba filed on December 7, 2018. Sort: by date by rating by popularity With photo. Our collective backgroundsallowus tooffersolutionsinwaysother insurance agencies cant. I had waited 2 hrs to get the call connected, and once it connected, customer care executive has no patience to hear and he hangup the call in less than a minute. I'm grateful for having worked with her. With agents serving around the globe, were just a phone call awaywhenyouneed assistance. Easy to renew my insurance, the call taker Rhys was very helpful and made all the steps very easy. Drive safely! Some people are not happy with change and that is okay. Drive safely! Should you want to reach out to discuss your experience you are welcome to do so. Just the short/brief terms&conditions. Please take care! P: +44(0) 33 0099 0104 Would you like to add a photos or videos? - Clements Worldwide, Rhys provided me with constant assistance and updates since the first time we started talking. We appreciate your review. We strive to provide excellent service and were happy to hear that weve accomplished that. Clements offers expansive coverage for all facets of life abroad, including: Our team will find a customized and affordable plan that can meet you and your loved ones needs, no matter your situation. Communication with Clements was pretty quick, which was primarily due to Rhys. On average, employees at Clements Worldwide stay with the company for 4.4 years. Select a topic to see what people are saying about different issues We wish you all the best. 1301 K St NW, Suite 1200 West 2023 Trustpilot, Inc. All rights reserved. Nothing is consistent, workload is unreasonable, lack of proper compensation, no transparency, higher ups call themselves "leadership" and there is no leading, more and more it shows how incompetent this company is. The organization is incredibly top heavy, they are hemorrhaging key staff at an alarming rate and have lost all their tenured employees within the last year. Worst calling experience had to wait for 2 hours just to talk to them. Find out more about salaries and benefits at Clements Worldwide. Clements Worldwide DS dr sid 14reviews GB Find out how we combat fake reviews. They have no respect how to talk to a new customer as I get a quotation from them and when I call them they answered after 45 mins and the person that answered my call was so arrogant as he didnt even care what Im asking and simply shut the call by saying to send me your job contract. P: +32 (0) 2401 2299 Hi Omer! Thanks so much for this terrific review. Goes to show humans are still far better than any website or application when it comes to writing insurance policies. The company's filing status is listed as Active and its File Number is 11085720-0151. - Clements Worldwide. We appreciate you taking the time to leave thisreview. Find out how we combat fake reviews. Providing you with the best customer service is our top priority. I have been with the company for less than a year and I have had nothing but great experiences. My experience with clements has been exceptional a result of the temperament, timeliness, knowledge, and clear communication skills of Clements associate, Ayesha. RPM/RPR: Bruxelles P: +32 (0) 2401 2299 Our culturally diverse teamis equipped withinvaluableknowledge, expertiseand perspective. I was much more qualified at my position than my manager but my opinion was rarely respected. Upload your resume. Who is the CEO of Clements Worldwide? People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Hi James! Rhys was very kind to renew my insurance policy and answered all the queries and questions I had perfectly and clearly, Hi there! If you are still with the company please come to speak with me so we can try to help you find happiness here and feel the support. It goes against our guidelines to offer incentives for reviews. They sent me a quote within one working day and by the end of the same week the contract as well as the insurance certificate were ready. Just the short/brief terms&conditions. Clements has been super easy to work with and provides coverage no matter where we are. Hi there! Enter your name. Your web browser (Internet Explorer) is out of date and no longer supported. We want to invest in them and give them the help they need to succeed. I would like to help resolve this. Were glad you found your experience with Rhys to be helpful. Start of main content. If you like stress this is not the job for you. We strive for excellent service,andwere gladto have delivered that to you. Worst calling experience had to wait for 2 hours just to talk to them. We are sorry that you are unhappy with your time and experience. Here are 8 tips for writing great reviews. Hi Nils! Unrealisticaly terrible waiting period over phone followed by terrible customer service due to staff shortage. As we all know, compensation isnt just the salary. P: +1.800.872.0067or+1.202.872.0060 She has made bearable otherwise anxious moments. Management (Current Employee) - Washington, DC - March 16, 2021 Great people, fast-paced, and great benefits! Hi there! View Randy Clements results in Utah (UT) including current phone number, address, relatives, background check report, and property record with Whitepages. If you are no longer with us I hope you communicated that you did not like managing yourself or your workload, this could have been an easy fix. I was requested for monthly payments in my quote, eventhough am ready to pay annually. Here are some of the benefits of working at Clements Worldwide for our.css-epvm6{white-space:nowrap;}.css-epvm6{white-space:nowrap;} More, Find a Great First Job to Jumpstart Your Career, Getting a Job Is Tough; This Guide Makes it Easier, Climb the Ladder With These Proven Promotion Tips, A Guide to Negotiating the Salary You Deserve. Hi there! Reviews from Clements Worldwide employees about Work-Life Balance. - Clements Worldwide, Rhys provided me with constant assistance and updates since the first time we started talking. - Clements Worldwide. The same plan looks dated in a world where countries increasingly want locally compliant insurance policies for locally hired employees. Easiest Most Difficult Interviews at Clements Worldwide Experience Positive 17% Negative 33% Neutral 50% Getting an Interview Other 50% Applied online 50% Difficulty 3.0 Average Hard Average Easy Interviews for Top Jobs at Clements Worldwide Human Resources Manager (1) Key Account Manager (1) Account Handler (1) Human Resources Associate (1) I do encourage you in the future to communicate with your managers and HR if you feel you are not understanding processes or have concerns about your training. Anyone can write a Trustpilot review. My car was insured by Clements. Thanks for taking the time to provide your review. Sign in. Hello Azmat,We apologize for your experience and understand how frustrating this must have been for you. Dubai United Arab Emirates, 8, Place Marcel Broodthaers We are making many big changes all for a positive push into our future as a company. London, UK EC3M 7AW Hello Stephen! Please always let us know where we can approve or assist. Thanks for the review. Drive safe! A proactive approach from account exec. This will be passed on to our customer service team. Personal attention from the CLEMENTs staff to addressmy questions was much appreciated. Were glad to hear that youve received great service and that youarehappy with your experience. 13% of Clements Worldwide employees are Black or African American. belgium@clements.com. Please reach out if we can be of further assistance. P: +1.800.872.0067or+1.202.872.0060 Explore 1 rating and reviews by real current and past Clements Worldwide employees about work culture, salary benefits, work life balance, job security, career growth and more at Careerbliss.com - Clements Worldwide. When I was let go, It was without announcement or notice. The CEO doesn't understand insurance, and doesn't seem to lead or manage well, but he likes having his photo taken, so that is something. Never had an issue. There was never a delay when I needed some information whether by phone or email. Companies can ask for reviews via automatic invitations. Mr. Jon B Clements, CEO & Chairman Mr. Tarun Chopra, Company Contact Mr. Nabeel Ahmed, Owner Mr. John Clements, Owner Additional Contact Information Fax Numbers (202) 466-9064 Other Fax Phone. We appreciate your time and the effort it takes to leave a review. And more over there is no option to pay the premium online. We are so sorry for your experience here at Clements. Please reach out if we can be of further assistance! Verification can help ensure real people write reviews about real companies. Adam made my policy better and more affordable. - Clements Worldwide. Hi there! In addition, this information does not originate from us and thus, we do not guarantee its accuracy. Thanks for the review. We have plans to continue to grow our employee base & create more opportunities for internal growth as well, & this is already happening. Are youliving or in the process of moving abroad? We strive to provide excellent service and were happy to hear that Adam accomplished that. - Clements Worldwide. Companies can ask for reviews via automatic invitations. We strive for excellent service,andwere gladto have delivered that to you. info@clements.com, 40 Lime Street - Clements Worldwide. Really cannot think of a Con that would apply however, a few bad apples that complain and exaggerate are the CONS. The contact person was very responsive and willing to answer my questions. The department I work in is amazing, they have been there in my time of need with empathy and understanding. Hello Stephen! Drive safe! We are sorry this was not your experience. You pointed out that the company is hemorrhaging key staff and have lost many tenured employees in the last year. It will be appreciated, If you people provided online payment option. Clements is a great company to work with on setting up coverage and filling a claim, no hassles and they take care of their customers. Find salaries. Quick and unbureaucratic. Check out our website to learn more andget a quote today. Hi Omer! But if am paying yearly there is no fear of payment due. According to reviews on Glassdoor, employees commonly mention the pros of working at Clements Worldwide to be compensation, coworkers, benefits and the cons to be career development, management, senior leadership. There was a 20% pay cut during the toughest pandemic months with promises to repay the staff. Were glad you found your experience with Rhys to be helpful. Clements Worldwide insights Based on 13 survey responses Areas for improvement General feeling of work happiness Support from manager Overall satisfaction Fast paced, fun, and room for advancement! Read employee reviews and ratings on Glassdoor to decide if Clements Worldwide is right for you. Reviews about Clements Worldwide 4.7 / 40 ratings. Thanks very much for this excellent review. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Here at Clements, we pride ourselves on providing the best coverage at affordable prices. They refuse to invest in their employees, refuse to action their very basic requests that would help them excel in their role, and actively threaten employees with a PIP or termination if they do not agree with the current status quo. 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